Managing Products
Every product in your Online Store is linked to a course in Conductly. When you create a course, it becomes available as a potential store product. From the store admin view, you control how each product appears to families, what information is displayed, and whether it is active.
Accessing the Store Admin
To manage your store products:
- Navigate to Marketing → Store in the sidebar
- You will see the admin view with all of your products displayed as cards
- Click on any product card to edit its details
Product Status
Each product has an Enabled toggle that controls whether it appears in your public store.
- Active -- The product is visible to families on your public store
- Inactive -- The product is hidden from families but remains configured and ready to re-enable
You can toggle a product's status directly from the main store admin view using the switch on each product card, or from the product detail page.
Temporarily deactivating a product is a great way to manage seasonal offerings. Turn off summer programs in the fall, then turn them back on when enrollment opens -- no need to recreate anything.
Editing Product Details
Click on a product card to open its detail page. From here, you can configure every aspect of how the product appears to families.
Title
The product title is displayed prominently on both the product card and detail page. Click directly on the title text to edit it inline. This defaults to the course name, but you can customize it to be more marketing-friendly.
Description
Use the rich text editor to write a compelling product description. You can format text with bold, italic, lists, and links. This description appears on the product's detail page and helps families understand what the offering includes.
Product Image
Click on the image area to upload a photo for the product. High-quality images help your products stand out and give families a visual sense of the experience.
- Supported formats include common image types (JPEG, PNG, etc.)
- You can replace or delete an existing image at any time
- Products without images display a placeholder icon
Pricing
Product pricing is pulled from your course and billing plan configuration. On the product detail page, you will see the price displayed to families.
- Show Price -- Toggle whether the price is visible on the store. Useful if you want families to inquire rather than see a fixed price.
- Price Label -- Add a custom label that appears alongside the price (for example, "per month" or "per semester").
- Fees -- Toggle whether applicable fees are included in the displayed price.
The price appears on the product's detail page only. The storefront's index and category cards show the product image, name, and instructor -- they do not display prices.
Featured Products
Mark a product as Featured to highlight it on your store's landing page. Featured products appear in a dedicated section, giving them extra visibility.
- Toggle the Featured switch on the product detail page
- Featured products display a "Featured" badge in the admin view
- Use this for your most popular offerings, seasonal promotions, or new courses
Instructor Visibility
For products that have associated instructors, their profiles appear on the product detail page. You can control which instructors are shown to families.
- Each instructor card shows their name, photo, and a link to view their bio
- Click the X button next to an instructor to hide them from the public product page
- Hidden instructors appear in a "Hidden from store" section where you can Restore them at any time
Hiding an instructor from a store product does not affect their assignment to the underlying course. It only controls their visibility on the public store page.
Session Selection
For Group Classes and Programs, the product detail page displays available sessions that families can select during the purchase process.
- Sessions show the schedule details (day, time) so families can pick what works best
- Enrolled count and capacity are tracked, so full sessions can be identified
- Session information comes from the course configuration in Conductly
Button Configuration
The Button Configuration section on the product detail page controls what the button on your public product page does. There are four modes:
Sign-up form
Families complete a form instead of checking out. Choose which form to link from the dropdown; the button text defaults to "Complete Interest Form". When a family clicks the button, they are directed to the linked form instead of adding the product to their cart.
Form-linked products are ideal for interest forms, audition applications, or any offering where you want to manually review applicants before enrollment. See Forms & Leads to learn about creating forms.
Add to cart
The standard checkout path. The button reads "Add to Cart" by default, and families purchase the product directly through your store checkout. For group classes and programs, families select a class session before checking out. Prices come from the course's billing setup in the Catalog.
A private lesson can only be sold through the cart if its billing type can be priced without a schedule:
- Pay in Full, Payment Plan, and Subscription (with a default tuition set) all sell normally.
- Per Meeting lessons need a pack size and Pack price (Catalog → course detail → Billing Information) to be sellable -- the family then pays the flat pack price upfront, e.g. "$260 for 4 lessons." Open-ended Per Meeting lessons (no pack size) and packs without a price show a "Contact us to schedule" button instead. See Lesson Packs.
The store admin view shows a hint under the Button Configuration explaining exactly what's missing when a private lesson isn't sellable in the cart. Give the lesson a pack size and price, switch its billing type, add a default tuition, or use Book online.
Book online
Available for private lessons only. Families pick an open lesson time from the instructor's availability and pay for it right away -- the booking skips the cart and goes straight to the payment page. You can optionally set a Booking price for the lesson; otherwise the price comes from your rates.
Whether bookings are scheduled instantly or require your approval is controlled by the Online Booking policy (Instant booking vs Request to book) at Settings → Store. See Store Settings.
Contact us
No checkout at all. The button reads "Contact us to schedule", and families reach out to your school directly. Use this for offerings you prefer to arrange personally.
Whichever mode you choose, you can customize the button text.
Embedding a Product on Your Website
You can showcase a product on your school's own website with an embed. The product editor has a Copy Embed Code button (next to the Featured, Fees, and Show Price toggles) that copies an iframe snippet to your clipboard -- paste it into your website's HTML wherever you want the product to appear.
The embed is a chrome-less version of the product page -- no Conductly header, breadcrumb, or footer -- and it automatically resizes itself to fit its content, so it blends into your site.
Buttons inside the embed open the full Conductly store page in a new tab, because checkout cannot run inside an embedded frame. The hand-off carries over the visitor's selected session -- and for bookable lessons, their chosen instructor and time slot -- so they pick up right where they left off.
Additional Information Sections
Each product has two additional information sections below the main description. These are perfect for supplementary details like prerequisites, what to bring, cancellation policies, or scheduling notes.
Each section has:
- Custom Header -- Click to edit the section title inline
- Rich Text Body -- Use the rich text editor for formatted content
These sections are optional. If you leave them blank, they will not appear on the public product page.
Tags
Products can be tagged for categorization, which helps families filter and discover your offerings within the store navigation.
Auto-Save
Changes you make on the product detail page are saved automatically as you edit. There is no need to click a separate save button for most fields -- just make your changes and they are applied instantly.