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Managing Products

Every product in your Online Store is linked to a course in Conductly. When you create a course, it becomes available as a potential store product. From the store admin view, you control how each product appears to families, what information is displayed, and whether it is active.

Accessing the Store Admin​

To manage your store products:

  1. Navigate to your Online Store from the main navigation
  2. You will see the admin view with all of your products displayed as cards
  3. Click on any product card to edit its details

Product Status​

Each product has an Enabled toggle that controls whether it appears in your public store.

  • Active -- The product is visible to families on your public store
  • Inactive -- The product is hidden from families but remains configured and ready to re-enable

You can toggle a product's status directly from the main store admin view using the switch on each product card, or from the product detail page.

tip

Temporarily deactivating a product is a great way to manage seasonal offerings. Turn off summer programs in the fall, then turn them back on when enrollment opens -- no need to recreate anything.

Editing Product Details​

Click on a product card to open its detail page. From here, you can configure every aspect of how the product appears to families.

Title​

The product title is displayed prominently on both the product card and detail page. Click directly on the title text to edit it inline. This defaults to the course name, but you can customize it to be more marketing-friendly.

Description​

Use the rich text editor to write a compelling product description. You can format text with bold, italic, lists, and links. This description appears on the product's detail page and helps families understand what the offering includes.

Product Image​

Click on the image area to upload a photo for the product. High-quality images help your products stand out and give families a visual sense of the experience.

  • Supported formats include common image types (JPEG, PNG, etc.)
  • You can replace or delete an existing image at any time
  • Products without images display a placeholder icon

Pricing​

Product pricing is pulled from your course and billing plan configuration. On the product detail page, you will see the price displayed to families.

  • Show Price -- Toggle whether the price is visible on the store. Useful if you want families to inquire rather than see a fixed price.
  • Price Label -- Add a custom label that appears alongside the price (for example, "per month" or "per semester").
  • Fees -- Toggle whether applicable fees are included in the displayed price.

Mark a product as Featured to highlight it on your store's landing page. Featured products appear in a dedicated section, giving them extra visibility.

  • Toggle the Featured switch on the product detail page
  • Featured products display a "Featured" badge in the admin view
  • Use this for your most popular offerings, seasonal promotions, or new courses

Instructor Visibility​

For products that have associated instructors, their profiles appear on the product detail page. You can control which instructors are shown to families.

  • Each instructor card shows their name, photo, and a link to view their bio
  • Click the X button next to an instructor to hide them from the public product page
  • Hidden instructors appear in a "Hidden from store" section where you can Restore them at any time
note

Hiding an instructor from a store product does not affect their assignment to the underlying course. It only controls their visibility on the public store page.

Session Selection​

For Group Classes and Programs, the product detail page displays available sessions that families can select during the purchase process.

  • Sessions show the schedule details (day, time) so families can pick what works best
  • Enrolled count and capacity are tracked, so full sessions can be identified
  • Session information comes from the course configuration in Conductly

Button Configuration​

The purchase button on each product can be customized to fit your workflow.

Self-Enrollment (Default)​

By default, the button reads Add to Cart and allows families to purchase the product directly through your store checkout.

Form Completion​

Alternatively, you can link the button to a form instead of the checkout flow. This is useful when you want to collect additional information or screen applicants before enrollment.

To configure a form-linked button:

  1. Click the gear icon next to the Button Configuration section
  2. Select Ask students to complete form
  3. Choose which form to link from the dropdown
  4. Customize the button text (defaults to "Complete Interest Form")

When a family clicks this button, they will be directed to the linked form instead of adding the product to their cart.

info

Form-linked products are ideal for interest forms, audition applications, or any offering where you want to manually review applicants before enrollment. See Forms & Leads to learn about creating forms.

Additional Information Sections​

Each product has two additional information sections below the main description. These are perfect for supplementary details like prerequisites, what to bring, cancellation policies, or scheduling notes.

Each section has:

  • Custom Header -- Click to edit the section title inline
  • Rich Text Body -- Use the rich text editor for formatted content

These sections are optional. If you leave them blank, they will not appear on the public product page.

Tags​

Products can be tagged for categorization, which helps families filter and discover your offerings within the store navigation.

Auto-Save​

Changes you make on the product detail page are saved automatically as you edit. There is no need to click a separate save button for most fields -- just make your changes and they are applied instantly.